now here is my next perplextion...
Client uses Constant Contact for email newsletter, which includes sponsor logos that she sometimes she has to resize for insert in the newsletter.
CC has a percentage reduction feature and it has always worked for her...up until now.
when she resizes her logo, be it png, jpeg, etc., it makes it look crappy. dithered edges.
why is it that she can resize everyone's logo successful with the CC feature except her own?!! its an ai doc saved as the various versions for web. she has not be able to resize any web version of her logo successfully.
argh!
what good is it to design a logo for a client that she cant resize herself?
anyone had this issue?
Client uses Constant Contact for email newsletter, which includes sponsor logos that she sometimes she has to resize for insert in the newsletter.
CC has a percentage reduction feature and it has always worked for her...up until now.
when she resizes her logo, be it png, jpeg, etc., it makes it look crappy. dithered edges.
why is it that she can resize everyone's logo successful with the CC feature except her own?!! its an ai doc saved as the various versions for web. she has not be able to resize any web version of her logo successfully.
argh!
what good is it to design a logo for a client that she cant resize herself?
anyone had this issue?
posted by:
|
Seattle
|
-
Re: Issues with Client Resizing Logos
Sat, September 29, 2007 - 9:40 PMHow does it print?
Some file formats (particularly an EPS, whether from Illustrator or other application)
can't be viewed directly in the page layout program they are placed in. Instead, EPS
files include a low-resolution preview image. This often looks jagged/pixelated when
view in the page layout program, particularly if resized, but usually it prints okay (as
long as it is sent to a Postscript printer) because the printer uses the actual vector
art (which the page layout program can't display) rather than the preview image.
Robert
-
Re: Issues with Client Resizing Logos
Sat, September 29, 2007 - 9:45 PMOkay, more thoughts. I'm used to working in print production and prepress,
so I'm in the habit of thinking in that direction.
If your art is being used for the web or for email, then vector/bezier files are
not the way to go. Few (if any/) web browsers or email clients can interpret
vector files.
Instead, depending on your design, I'd supply the client with GIF or JPG
files, in a variety of sizes., so she won't have to resize them in her layout
program. GIF is best if the logo is flat or solid colors with no gradients,
JPG is best for continuous tone images.
Robert -
-
Re: Issues with Client Resizing Logos
Sat, September 29, 2007 - 9:55 PMthanks for your feedback.
unfortunately they do not answer the question.
yes, its for web.
we have tried jpeg, gif and png.
gif only works if you know what background matte the web document is going to be. a gif without the matte looks jaggy.
she needs a web image of her logo that she can resize and use for random web stuff.
like i said, normally she resizes jpegs in contstant contact for her newsletter with no problem.
the web images i have given her will not resize without making the edges jaggy.
-
-
Re: Issues with Client Resizing Logos
Sun, September 30, 2007 - 8:31 AMTry giving her a higher rez JPEG than you would normally for the web. A higher rez file will result with a longer download for whom ever is viewing the page it's on but your client will be able to resize it up and retain image quality. -
-
Re: Issues with Client Resizing Logos
Tue, October 9, 2007 - 8:57 AMHow about this one. Decide how large she wants it and remove her involvement with the downsizing all together. Create a few different sizes that best suit the applicatio she is using and then she can pick from a folder you give her small, medium, large ? -
-
Re: Issues with Client Resizing Logos
Wed, October 10, 2007 - 3:16 AMthat's a great solution...but she doesnt want to have to ask me for resizing when she needs it.
i could give her a variety of sizes. true. good idea.
then i guess only if the variances arent working she would have to come to me.
good creative solutions.
still, it should be a non issue since she is able to resize other logos in that program with no problem. THAT is what is confusing. -
-
Re: Issues with Client Resizing Logos
Wed, October 10, 2007 - 5:16 AMMaybe what you need to do is ask your client for a copy of one of the logos that she can resize to see how it is built? It seems the heart of the problem is that your client is using a program (Constant Contact) that only she is familiar with. The best solution maybe would be to borrow the user manual for that program and see what file formats it supports for graphics. -
-
Re: Issues with Client Resizing Logos
Fri, October 12, 2007 - 6:45 AMshe told me what forms she needs them in so thats what i did. pretty standard.
its annoying b/c i have done the job...i made the logo, gave her all the file formats she needed and now all this crap.
i need to be done with this project cuz this is taking time from other projects that are paying my bills now.
this one is done and paid for, except this crazy issue.
i think im going to go with giving her about 5 sizes for each file format and she can take it from there..contact me if she ever needs another size. in the long run, maybe we'll discover what the issue is.
i should send her a file of some other logo just to see if she has problems with that one too. that would be weird.
none of this makes sense. everyone else who sends her normal logo files is able to have it resized by her for the web newsletter, no problem.
why me god?
-
-
-
-
-
-
